Random drug testing & other privacy issues in the workplace: finding the balance of privacy and what's best for the business is very difficult and very important. And it mirrors our personal lives, too. Federal wire-tapping without a court order seems to be OK, but not secretly taping your employees to determine who is stealing from the register.
One thing often left out of these arguments is that the delemna affords employers another opportunity to counsel and coach their staff. Or come down hard with discipline and termination. Supervisors and employers are often afraid to discuss with their employees the issues behind behavior.
So the solution may not be in taping or not taping, but in setting clear expectations of what is private and what is company-owned (even behavior). And training your supervisors to have the difficult discussions with their employees as soon as there is a hint of trouble.
For what its worth -- I am not in favor of either wire-tapping or video-taping employees without a court order.
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